Last updated: June 2026
Dukanitech ("we", "us", or "our") operates GoPOS, a cloud-based Point of Sale (POS) platform available on web and mobile. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, mobile application, and related services (collectively, the "Service").
1. Information We Collect
Account Information: When you register or sign in, we may collect your name, email address, phone number, business name, business address, and account credentials.
Business Data: To provide POS functionality, we process data you enter into the Service, including products, inventory, sales, purchases, customers, suppliers, employees, reports, and payment records.
Authentication Data: If you choose social login (such as Google or Facebook), we receive basic profile information from the provider (for example, your name and provider user ID) solely to create or access your account.
Technical Data: We may collect device information, IP address, browser type, app version, and usage logs to maintain security, diagnose issues, and improve performance.
2. How We Use Your Information
We use collected information to:
- Create and manage your account and business profile
- Provide core POS features (sales, inventory, reporting, subscriptions, and multi-branch operations)
- Authenticate users and prevent unauthorized access
- Process subscription payments and send service-related communications
- Monitor app health, fix bugs, and improve features
- Comply with legal obligations and protect against fraud or abuse
We do not sell your personal information to third parties.
3. Third-Party Services
GoPOS may integrate with trusted third-party services that process data according to their own privacy policies, including:
- Authentication providers (Google, Facebook) for optional social login
- Payment gateways for subscription billing
- Cloud hosting, email, SMS, and analytics providers that help us operate the Service
We only share the minimum data required for these services to function. We encourage you to review the privacy policies of any third-party service you connect to your account.
4. Data Storage and Retention
Your business and account data is stored on secure servers. We retain information for as long as your account is active or as needed to provide the Service, comply with law, resolve disputes, and enforce our agreements. You may request account deletion subject to applicable legal and contractual requirements.
5. Security
We implement reasonable technical and organizational safeguards to protect your data, including access controls, encrypted connections (HTTPS), and secure authentication. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your location, you may have the right to access, correct, update, export, or delete your personal information, or to withdraw consent where applicable. To make a request, contact us using the details below.
7. Children's Privacy
GoPOS is intended for businesses and authorized users aged 18 and above. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of the Service after changes means you accept the updated policy.
9. Contact Us
If you have questions about this Privacy Policy or how your data is handled, contact:
Dukanitech
Website: https://dukanitech.com/
Email: support@dukanitech.com